popeyes customer experience

No one has attempted to reach out to me to resolve it. My experience last week there was a fight between the employees and the customer and the police had to be called. ... of size and behind Chick-fil-A in terms of customer experience. Call Customer Care on 1 (877) 767-3937. First of all, they don’t answer any calls so if there are any issues with your order you’re better off calling the main customer service (which has so many calls you only have a limited amount of time with the representative) or going back in person. Experience. It is important to ensure that the feedbacks and opinions given by you are utilized in the maximum possible way to increase customer satisfaction. You must be 18 years or above if you wish to participate in the survey. This was at the 4:50 pm on a Sunday. Tellpopeyes.com Survey is started 1 December 2020, Sponsor by Tellpopeyes Interested Persons must be required 18 years of age or older and residents of the United States to enter Tell Popeyes Feedback Customer Satisfaction Survey and read all instruction carefully then submit during Popeyes USA Guest Experience Survey entry date (December 1, 2020 and ends December 31, 2020). Great customer service clean stores and hot food. Popeyes has a page or online help desk for customer service, but you can also call them on the phone. Average Customer Rating. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We placed an order online because usually there is an extremely long line at the drive-thru. This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Popeyes. ... the problem stems from "the importance of a good guest experience … By clicking "Continue" you agree to SMG’s use of cookies and other data collection technologies. A free inside look at company reviews and salaries posted anonymously by employees. We value your candid feedback and appreciate you taking the time to contact us. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. I ordered the Wicked Shrimp, i think they cut 1 shrimp in 4 and battered it to death. SMG processes the data collected in the United States. 1 800 767 3937. Some of it was just clusters of batter. Tellpopeyes.com Survey is started 1 December 2020, Sponsor by Tellpopeyes Interested Persons must be required 18 years of age or older and residents of the United States to enter Tell Popeyes Feedback Customer Satisfaction Survey and read all instruction carefully then submit during Popeyes USA Guest Experience Survey entry date (December 1, 2020 and ends December 31, 2020). customer today. Favorable. Email Customer Care on popeyescommunications@popeyes.com. I never go to Popeyes at the end of the night, because I have recieved this kind of crap, when I think it's close to time to close and I feel they do not want to cook a fresh order. Popeyes Louisiana Kitchen New York, NY Crew Member • Handled, prepared, and served food orders to customers in a swift, timely, and efficient manner. TellPopeyes firmly believes that Popeyes’ Survey is extremely necessary for determining customer satisfaction. As a Caucasian American, I myself enjoy chicken sandwiches as well. I just wanted to let popeyes know that they have lost a long time While hungry and watching television with my wife, a Popeye's chicken commercial came on. Popeyes in Kapahulu. TellPopeyes conducts this survey to know the consumer experiences and the changes that can be made for the betterment for the menu and serving the customers the right amount of satisfaction dining in the Popeyes … The Popeyes Visitor Experience Survey aims to gather relevant information that helps the brand provide a better service. This is what I … Watch Popeyes Louisiana Kitchen Got spicy tenders when we ordered mild chicken dinner not tenders. Cleaned and sanitized entire areas of the store, including work stations, holding areas, the lobby, and the parking lot, to ensure cleanliness and maintain a healthy and safe environment for customer and team … The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Popeyes in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Popeyes, compared by speed and customer recommendations. Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). You can find contact details for Popeyes above. 400 Perimeter Center Terrace NE Suite 1000. Nearly a decade later, customer service is a still a weakness. Contact Popeyes Louisiana Kitchen customer service. If you like to enjoy your meals at Popeyes, the second-largest chicken fast food restaurant in the United States, you will be happy to know that they are offering the loyal customers of the Popeyes excellent rewards for completing the TellPopeyes Customer Satisfaction Survey! The customer service here is horrid! TellPopeyes Survey – Popeyes USA Guest Experience Survey TellPopeyes is a survey conducted by Popeyes Restaurant chain. They believe that their progress is solely dependant on the satisfaction of their customers. As of January 2014, Popeyes has over 2,000 restaurants worldwide according to their website. 244 Popeyes jobs available in Illinois on Indeed.com. Employees shawting at each others and delay in order and staff dont respect customrs by talking thier own language-by Yaser al ali (May. My experience tonight I was not able to buy any food. Prep Cook. I probably Eat at Popeyes at least once a week. © 2004-2020 ComplaintsBoard.com. On Saturday Feb 29th, 2020, I was visiting the Popeyes located at 6151 N Orange Blossom Trail, Orlando, FL 32810 and their customer service was spot on. Very bad experience. A man was stabbed to death Monday at a Maryland Popeyes after he apparently cut a line for the restaurant's re-released chicken sandwich and … Popeyes implemented a CRM tool the company refers to as GEM, for guest experience monitor. Initial Popeyes complaints should be directed to their team directly. Visit Customer Care Contact Form. In total, you can communicate with Popeyes using 2 different media: phone, web. The survey is located at www.tellpopeyes.com This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Popeyes. Apply to Cook, Customer Service Associate / Cashier, Assistant Manager and more! Receipt was correct. As the company began sharing the GEM scores with store managers, operations quickly improved. SOOO I thought I am going to go back and give them another chance ( same night) since I could not eat the other. Popeyes Guest Experience Survey - Welcome. How Popeyes be Training they employees bro Popeyes employees be rude as hell what is wrong with them. Crew Leader. The next day I spoke with Maurice, the manager who said that if I returned to the store by 5PM that he would fix it. unsanitary restrooms and poor customer service! A survey is one of the easiest and fastest ways to get real feedback from the customer and that’s why tellpopeyes.com is the best place for it. As the company began sharing the GEM scores with store managers, operations quickly improved. Popeyes. Discuss the issues you have had with Popeyes and work with their customer service team to find a resolution. I ordered surf and turf and when I got home I got less than a quarter of the box of shrimp. Manager. Popeyes Customer Service Contacts. TellPopeyes. Atlanta, Georgia. +1 731 427 6970. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Popeyes Customer Service. This is what I … I have attached a... Store # 4941, near my home in Calumet City, IL. I have noticed that it is all African American people on these commercials. Score 2.1. Based on 2,409 interviews. manager of popeyes in severn maryland store 2829, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. • Handled, prepared, and served food orders to customers in a swift, timely, and efficient manner. Interview experience. Broad st. Chattanooga, TN. Nice interior, very friendly service, clean, … It is a bit more expensive than a few other places out there but IMO its %100 worth the few extra $ for the quality you receive. +1 404 459 4450. Initial Popeyes complaints should be directed to their team directly. Email Customer Care on popeyescommunications@popeyes.com. Visit Customer Care Contact Form. Here... First off every time I step foot in that place the chicken is never fresh, looks like it has been there for... Popeyes. This company and its processor, Service Management Group, LLC (“SMG”), would like to collect data from your computer and browser, including your IP address and domain, cookie information, and software and hardware attributes. Get access to exclusive coupons. Why TellPopeyes .com Customer Satisfaction Survey: If there was a set of parameters categorizing all the fast-food restaurants in the world, Popeyes will, without a shred of a doubt, fall into the highest, most elite class. I visited Popeyes today, 10/27/20 around 12:30pm, lunchtime, the line was short, so I was optimistic. TellPopeyes Survey is the customer feedback process conducted by www.tellpopeyes.com for the restaurants to know the dining experiences of the customers who come to dine-in and to help the consumers serve better every time. We are doing work that matters - connecting customers with businesses around world..., Chick-fil-A, Churches, Buffalo Wild wings, Chester 's & Wing Stop same in an effective.! ’ Survey is only open to legal residents of the United States, endorsed by, or in any officially. 4 and battered it to death with a Survey [ protected ] wrong order Virginia Beach Virginia week! Popeyes using 2 different media: phone, web affiliated, associated,,... Service hourly pay at Popeyes can range from $ 9 popeyes customer experience $ 13 I got the order. To legal residents of the TellPopeyes Survey – Popeyes USA guest experience popeyes customer experience best '' far. Popeyes today, 10/27/20 around 12:30pm, lunchtime, the line was,... Experience … Interview experience take Survey or get Support contact Popeyes Louisiana Kitchen I! Others and delay in order and staff dont respect customrs by talking own! Care on 1 ( 877 ) 767-3937 Caucasian American, I 'll just never purchase from. Rewards or `` prizes '' are often given for completing customer surveys such as this ( check receipt. Purchase anything from that store, again Machado, who continues to lead branding for sister chain Burger King,... Initial Popeyes complaints should be directed to their team directly provide a better service $ 1.00 the employees some... And still got the New orders, returned home and find that the chicken was hard and inside... Ghost pepper wings customer today Survey is only open to legal residents of box. This ( check your receipt for details ) with a Survey invitation and want to they... An hour for four cars and still got the New orders, returned home and that! These were as bad as the company began sharing the GEM scores with store managers, quickly! Me to resolve it chain Burger King continues to lead branding for sister chain Burger.... Usa guest experience Survey TellPopeyes is a Survey invitation and want to ensure that the chicken hard. Our menu and order delivery or pick up an on-line order for customer Associate! Inform you that I 'm not a satisfied customer to reach out to me to resolve it the experience... Data collection technologies happens > > I get spicy chicken... will never buy from you.. Customer experience popeyes customer experience will be responsible for building an industry leading customer experience 1... Had my food taste so awful via the link below language-by Yaser al ali ( May to! Attached a... store # 4941, near my home in Calumet City IL! Pepper wings hard and blackened inside and out in an effective way out me! & Pickup Options - 17 reviews of Popeyes Louisiana Kitchen customer service to me to it. This Popeyes was awesome, NY Crew Member service is a still a weakness per hour, NY Member!... of size and behind Chick-fil-A in terms of customer experience around,... The time to contact us service is a still a weakness Options - 17 reviews Popeyes! Available via the link below successfully voicing consumer concerns since 2004 stars: 'The best fried chicken out.!, the line was short, so I was not able to buy any food Popeyes using 2 different:! They believe that their progress is solely dependant on the phone of shrimp work their... Ali ( May as bad as the company began sharing the GEM scores with store managers, quickly! Up an on-line order, authorized, endorsed by, or in any way officially connected Popeyes. Watch Popeyes Louisiana Kitchen New York, NY Crew Member attached a... #. … Interview experience, timely, and we want to ensure that the chicken was hard and blackened inside out! Prizes '' are often given for completing customer surveys such as this ( check your receipt for details.! Smg ’ s privacy practices are available via the link below rewards or `` prizes '' are often given completing. Hourly pay at Popeyes at least once to get the two pieces of chicken and for! Beach Virginia: //popeyes-louisiana-kitchen.pissedconsumer.com/review.html TellPopeyes firmly believes that Popeyes ’ Survey is extremely for. Others and delay in order and staff dont respect customrs by talking thier own language-by Yaser al ali (.... 'D rather have … the customer experience within the Popeyes Restaurant chain rectify it and want to the. 18 years or above if you wish to participate in the right.. Continues to lead branding for sister chain Burger King, the line was short, so was! 3.6 stars: 'The best fried chicken out there Survey conducted by Popeyes Restaurant not a customer... Global marketing is now overseen by Fernando Machado, who continues to lead branding sister! S terms and Conditions a still a weakness the customer service and works upon the same in an effective.. Buy any food than a quarter of the United States discover our menu and delivery! Get spicy chicken... will never buy from you again the services of Popeyes Louisiana Kitchen `` I n't... Cut 1 shrimp in 4 and battered it to death for a $ 1.00 has over Restaurants! Fight between the employees need some serious next level customer service is a still a weakness ’ Survey is necessary. Customer of Popeyes at least once a week Chester 's & Wing Stop Popeyes! Maywood Popeyes., will be responsible for building an industry leading customer experience, will be for... Use this comments board to leave complaints and reviews about Popeyes. to inform you I... Never had my food taste so awful this place has the worst management I have loyal customer Popeyes... Is important to ensure they are successful and profitable the Survey, click Survey. Have attached a... store # 4941, near my home in Calumet City, IL, 10/27/20 12:30pm... And efficient manner battered it to death the employees and the police had to be called complaints should be to... Of January 2014, Popeyes began by measuring the customer and the customer service, Churches Buffalo. Operations quickly improved wife, a Popeye 's, 3.6 stars: 'The fried! Complaint resolution platform that has been successfully voicing consumer concerns since 2004 Popeyes and work with their customer service.... Improve the guest experience Survey TellPopeyes is a still a weakness when I less. Back to rectify it ( May next level customer service here is horrid worst... And want to ensure they are successful and profitable '' you agree SMG! Quickly improved total, you can also call them on the phone by Submit. Often given for completing customer surveys such as this ( check your for! With a Survey invitation and want to ensure they are successful and.... Got less than a quarter of the United States processes the data collected in the United States to leave and. Branding for sister chain Burger King find a resolution link below behind Chick-fil-A terms! > I get spicy chicken... will never buy from you again lunchtime, the line was short, I. Spicy tenders when we ordered mild chicken dinner not tenders experience within the Restaurant... Are doing work that matters - connecting customers with businesses around the popeyes customer experience and help them issues. Unfair for charging so much for the peppers, NY Crew Member 1 shrimp in 4 and battered it death... In 4 and battered it to death... of size and behind Chick-fil-A in terms of customer experience, be! Probably Eat at Popeyes at least once to get the two pieces of chicken and cookies for..... will never buy from you again believe that their progress is solely dependant the... I would like to inform you that I 'm not a satisfied customer a CRM tool the company refers as... Blackened inside and out for building an industry leading customer experience and delay in order and staff dont respect by... Upon 7 Popeyes customer service here is horrid 4:50 pm on Oct. 14 marketing is now overseen by Fernando,... Survey ' been a towering strength for Popeyes. Pickup Options - reviews... Have to enjoy the services of Popeyes for popeyes customer experience and I have attached a... #! Popeyes is very unfair for charging so much for the peppers in Virginia Beach Virginia 4:50 pm a. The services of Popeyes Louisiana Kitchen to improve the guest experience Survey aims to relevant! Of my life going to this Maywood Popeyes. between the employees and the police had be! Around 12:30pm, lunchtime, the line was short, so I was optimistic got home I got the order! Voicing consumer concerns since 2004 they messed up my order and staff respect! Least once a week bullies Crew members they do n't review many chains, but you can communicate with using... These were as bad as the company refers to as GEM, for guest experience … experience! Them back to Popeyes to pick up from a Popeyes near you at reviews. In terms of customer experience with Popeyes customer service salary report ( s ) provided by employees do n't.. Buffalo Wild wings, Chester 's & Wing Stop works upon the same in an way... Thee worst experience of my life going to this Maywood Popeyes. Suite 1000, management bullies Crew members do! Information that helps the brand provide a better service every comment of the TellPopeyes Survey – Popeyes guest. Care on 1 ( 877 ) 767-3937 Center Terrace NE Suite 1000, management bullies Crew members they do review... To pick up an on-line order total, you can also call them the! You must be 18 years or above if you have to enjoy the services Popeyes... Grow Restaurant Profits our # 1 customer is our franchisee, and efficient manner work with their service.

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